Dear UM Campus Community, 

Please kindly note that we will be extending the trial period for our new Visa Unit counter services until 22nd of September 2017. Visa Unit Counter will be operating with a limited no of staff from 29th of August – 8th of September 2017 (Postgraduate/Undergraduate Orientation and Registration for new students).  Details are as follows:


1.            
Operating Times for the Counter Services

 

Location

Operating Days

Operating Hours

Break Time

Visa Enquiries Counter, Level 1, ISC General Office

Monday - Thursday

9.00 a.m – 5.00 p.m

01.00 p.m – 2.00 p.m

Friday

9.00 a.m – 5.00 p.m

12.15 noon – 2.45 p.m

Saturday & Sunday

Close

Visa Unit, Level 2, ISC

Monday - Thursday

9.00 a.m – 2.00 p.m

-

Friday

9.00 a.m – 12.00 noon

-

Saturday & Sunday

Close

 

2.            Services Offered by our Counter Services

 

Location

Counter

Functions/Services

Remarks

Visa Enquiries Counter, Level 1, ISC General Office

Visa Enquiries Counter

-Visa Enquiries

-Procedure of application

No tickets required

(first-come, first-serve basis).

Visa Unit, Level 2, ISC

Counter 1

-Documents checking

-Forms checking

-Submission of documents

-Checking status of application

Services according the to allocated tickets

 

Counter 2

Counter 3

-Passport collection

-Passport submission

-i-card collection

 

 

A survey form will be distributed to obtain your feedback on the services given.  For further information or enquiries regarding visa matters, kindly e-mail to us at visa_isc@um.edu.my or contact us at number 03-7967 7857 / 7858 / 7859.

This is an ongoing effort to improve our counter services and to serve you better.
Thank you and warm regards.

 

Thank you and Best Regards.

Visa Unit
International Student Centre (ISC),
Level 2, Block G, Perdanasiswa Complex
University Malaya
50603 Kuala Lumpur
Malaysia.
Fax. No.  : +603 7967 7029
Email      : visa_isc@um.edu.my 
Last Update: August 16, 2017